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I work almost entirely on referral so I've never had this as an issue. Are the testers just posing as random buyers who solicit your help? I've heard of this but never experienced it....scary stuff! What do they sue for? Do you mean they impose fines?
Gia Freer, sounds like that other agent may have been preoccupied with something else. Perhaps she was putting out a "fire" of sorts and wasn't in a position to be chatty? Either way, sounds like you handled it like a pro and just went with the flow. Sometimes we can't predict the personalities of the colleagues we come across.
I lock the door behind me when I leave a property. If I've had to register the showing in a key LB then the next agent needs to do the same. If it's a combo LB I ask for their business card before I hand over the key. I will also say when I go into a house I lock the door behind me so no one else can walk in. Safety is my first concern.
If you guys are worried about my previous comment being misconstrued as offensive or even irreverent, then I'll gladly delete it. My point was to use an exaggerated and extreme example of what NOT to say relative to fair housing issues, to ANYBODY, and as usual that was my demented sense of humor coming out. But again, if Michael or Angie would like me to delete it, then say the word.