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I am interested in a virtual phone system like Grasshopper ( Only brand I know ) what other companies should I look at? Why? What features do you use? What is just sales fluff? How is the service? Price? etc. -- Consider myself extremely tech savvy, but have absolutely zero experience in this realm. All input is encouraged including from vendors in this vertical. Thanks.
Without a bit more info on the scope, it is hard to recommend anyone. Are you looking for someone with WordPress experience? Or just web development? What language? PHP? .NET? Cold Fusion? Database needed? Working with any external APIs via JSON or XML?
I'm actually building one that does this. I'm using it for property info instead of a flyer. They send in a number, they get an auto-response with info about the house, and a link to pictures. They can keep the text message, unlike a voice based system.
I think it is completely market driven and how you position yourself. My mother is an agent who has been in the business for 20+ years. Although she isn't tech savvy, she certainly isn't a slouch. She doesn't have a fancy website, and uses our board's framed in search. She does pay for R.com and she carries about 30 listings. I have a fancy websites, and work mostly with buyers, but wouldn't give a dime of my money to R/T/Z -- It's a tool in the toolbox. What tool do you need for your job?