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Here's a question: How long would you wait before just showing up to show a listing that was appointment only with 24 hours notice? It's a brand new listing, you've been calling the agent since the day it was listed, day 5 now and can't get a call back? I probably should have just gone and knocked on day 1.
How do you raise the bar with buyers in a STRONG sellers market? Where sellers aren't accepting offers with any kind of contingencies, no appraisal contingency, no inspection, etc... when the winning bids are sometimes 15% above the comps and what the property will appraise for...how do you RTB?
Niki Greer Davis I don't know you but I already like you! When I started making really good money was when I decided NOTHING was urgent! See I'm a real estate agent NOT a brain surgeon for a reason. I don't have to be on call, people need to calm down. Plus I've learned my calm demeanor creates calmness in my clients. You get more of what you give.
Janet Rampone Bidwell that's a limiting belief. Let me ask you as a seller would you like to have 7 people working to get your home sold or just one? Trust me you don't want me doing contract to close, if I didn't hand it off, I would have been out of this business A LONG time ago, I'm not a detail person and it would not be near as enjoyable an experience. The key is having GREAT people, my assistant probably makes more than the average real estate agent, we aren't talking about someone who makes $10 an hour. We are talking about someone a true administrative executive who has made their career by providing exceptional customer service and ensuring that no details are ever missed....
Michael - Statements like that sound good, but they just make me crazy because they are so simplistic. (Now step back from the rant, and please don't think this is aimed at you- its more of a response to the types of general statements about stuff that the Kelman thing got me started on) As a business operator, your primary goal should be the bottom line of your business. You owe that to every person you employ. If you put the client's needs before the needs of your company, you should be working for free. Look, we should certainly keep our client's interest at the center of the service we provide, but there is nothing wrong with being in business and doing things that benefit our businesses, as long as those things are not detrimental to our clients. Open houses are an example of that. They provide a visual for the seller who sees you working, they generate consumer traffic, and the traffic of other agents , either of whom might benefit the seller whose home they see, or possible another seller of the firm. So we do them not only because they might help the seller, they certainly can help the agent, and therefore the company. The goals of the company and the goals of the seller are not at all at odds here. I go to work every day to make my company profitable and stable. That is my primary goal as a business person and where IO think every prudent business person's goals should be. I accomplish that by providing service to buyers, sellers, landlords, tenants, and other consumers who need real estate services. The service I provide is competent, professional and delivered with a great deal of concern for my client and other consumers. I can do all of that because I run a stable financially sound business.
Agree with Robert, ask more questions. "Do you think if an agent has so many listings they spend more time looking for listings or servicing the clients they already have?" Or I would bring up my DOM or list to sell ratio or something. THis can't be an objection that is not anticipated in advance. Most times you know what you're up against, especially in your own office.