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The relationship between the realtor and their web guy or web lady. I think that relationship is crucial. It cant be just another vendor, but a website partner is necessary to really make the web work wonders for your real estate business.
one of my clients got a letter like this - we always buy images from istock, but the client had two specific images they wanted on the site - we didnt realize they just took them from the web - they got a letter recently - we remove dthe images immediately and i adivsed them to send a letter back from a lawyer - stating how they removed the imges and they didnt get monetary gain from them - well see what happens next - any advice you have is appreciated.