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Michael, yes. MD and DC allow day codes with Sentri but not VA.

I'm sorry, but I have to disagree. She may have violated some board or MLS rules, and she may have been unethical, but unless your state has a law that says an agent cannot enter a property that has a lockbox on it unless they call first, I doubt it if she has broken any laws beyond those of decency.

Our listing agreements actually do stipulate "electronic" lockboxes

Actually, I stand corrected. Our listing agreement gives our sellers a choice: "Broker shall or shall not (check one) install an electronic lockbox on Property to allow access and showings by persons who are authorized to access property". In Maryland, there is an entire lockbox addendum.

If my showing instructions were right, I'd call the agent up and tear them a new one. That's a huge issue here in DC Metro. Especially in DC and MD. Not as bad in VA. I have a feeling though that the agent was not there to preview. She was there to check it out for comps.

Take care of each other. Let’s not forget, we’re the future of this industry, so let’s work together

Are there any positive stories on this board? Like, “Wow today I closed a house with an agent

Matt, the first one is illegal, the other is just stupid.

You guys! There is a lot that the lockbox needs to be used for. What a trip that you all are going off on Carolyn because some lady violated the rules? To continue to accept backup offers is between her and her seller - and also market based. In one of the markets where I work, contingent homes are shown quite regularly - the other not so much. Being ignorant about her local custom - the heavy handed scolding is cracking me up.